Shipping Policy
Last updated: July 2026
Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Destinations & Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| Lesotho | 7–15 business days |
| Australia & New Zealand | 10–20 business days |
| United Kingdom | 10–18 business days |
| United States & Canada | 10–18 business days |
| European Union | 10–20 business days |
Delivery times are estimates and may vary due to customs processing and local postal services.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking
Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery in real time.
Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Lost or Delayed Orders
If your order hasn’t arrived within the estimated timeframe, please contact us and we’ll investigate with the courier on your behalf.
Contact Us
For shipping queries, reach out via our Contact page or email us directly. We respond within 24–48 business hours.