FAQ

Frequently Asked Questions

What products does GlowHaven sell?

GlowHaven specialises in premium beauty and wellness gadgets including skincare tools, haircare devices, grooming gadgets, and home spa accessories.

How long does shipping take?

Orders are typically fulfilled within 1–3 business days. Delivery times vary by destination — please refer to our Shipping Policy for full details.

Do you ship internationally?

Yes, we ship worldwide including to Europe, North America, the UK, and Australasia. Shipping costs and timelines vary by location.

What is your return policy?

We accept returns within 30 days of delivery for items in their original condition. Please visit our Refund Policy page for full details.

How do I use my device?

Each product comes with detailed usage instructions. You can also find how-to guides on individual product pages.

Are your products safe for all skin types?

Our devices are designed for general use, but we recommend consulting a dermatologist if you have sensitive skin or a skin condition before use.

How do I contact GlowHaven?

You can reach us via our Contact page. We aim to respond within 24–48 hours.